onmore

Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using onmore's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

onmore provides AI-powered customer service automation for Australian small businesses, including automated responses via website chat and Instagram Direct Messages. We set up, train, and manage your AI assistant on your behalf.

3. User Responsibilities

You agree to:

  • Provide accurate business information for AI training
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not use our services to send spam or misleading messages
  • Comply with Instagram's and Meta's terms of service

4. Subscription and Payments

Our services are provided on a monthly subscription basis. By subscribing, you agree to:

  • Pay the applicable subscription fees
  • Automatic monthly billing unless cancelled
  • Our 30-day money-back guarantee policy

5. Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. We offer a 30-day money-back guarantee for new subscribers.

6. Intellectual Property

The onmore platform, including its original content, features, and functionality, is owned by onmore and is protected by copyright, trademark, and other intellectual property laws. Your business data remains your property.

7. Limitation of Liability

To the maximum extent permitted by law, onmore shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

8. Disclaimer

Our services are provided "as is" without warranties of any kind. While we strive for accuracy, AI-generated responses may occasionally contain errors. You are responsible for reviewing and correcting any AI responses as needed.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Australia. Any disputes shall be resolved in the courts of New South Wales, Australia.

11. Contact Us

For questions about these Terms of Service, please contact us at:

Email: info@onmore.au
Website: https://onmore.au